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FAQs

eGift Cards

  • Can I delete eGift cards that have a $0.00 balance?
  • Can I reload my eGift cards?
  • What are eGift cards?
  • How do I use eGift cards?
  • Can I see the eGift cards I’ve purchased?
  • Can I send an eGift card as a gift from the app?
See all 8 articles

Physical Gift Cards

  • Can I add money to my physical gift cards?
  • What are physical gift cards?
  • I tried to add money to a reloadable physical gift card and it’s not working. Why?

Ship to Home

  • Is ship to home only available in the app?
  • Is the earning % different if I ship gift cards to home?
  • Are all brands eligible?
  • How do I know which brands are eligible in the app?
  • Is there a fee? How much does it cost?
  • How many gift cards can I add to an order?
See all 13 articles

Account & Payment

  • Where can I find my organization’s enrollment code?
  • How do I reset my password?
  • Can I view my earnings in the app?
  • How do I track the balance of my gift cards?
  • Can I pay online with my credit card or my bank account?
  • What if my organization doesn’t allow online payments?
See all 10 articles

Orders & Returns

  • Can I make changes to an order I already placed?
  • Can I see a list of all the gift cards I’ve purchased?
  • Can I return gift cards I’ve received?
  • I haven’t received my order. What should I do?
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