On RaiseRight.com:
On a web browser, visit login.raiseright.com and select Forgot my username or Reset my password, then follow the prompts.
On the RaiseRight app:
On your mobile device, launch the RaiseRight app and on the sign-in page, select Forgot my username or password, then follow the prompts.
Once logged in to your account, you can update your password at any time by visiting Account > Settings > Security (on web) or Account > Settings > Change Password (on the mobile app).